Project Manager

Job Title: Project Manager
Department: Sales
Location: On-site in East Moline, IL

Company Overview
Since 1973, EBE Technologies has provided software solutions to transportation and logistics companies. Today, more than 650 organizations use EBE solutions to manage critical financial and driver-related operations.

EBE’s business is focused on two areas within the transportation industry: AI Financial Automation and Driver Services, Recruiting, and Safety, using AI and RPA to improve efficiency, accuracy, and eliminate redundant processes.

EBE’s BeyondAI Financial Automation helps transportation companies automate financial processes such as mobile capture, freight invoicing, settlements, web portal processing, and collections. EBE combines intelligent document processing, robotic process automation, AI, and integrations with existing transportation systems to reduce manual work, improve processing times, and extend the value of existing technology investments.

Through EBE’s ATS and CORE Fleet Safety solutions, EBE supports the full driver lifecycle, including recruiting, qualification, onboarding, safety, risk, compliance, and retention. EBE connects these processes to give transportation teams greater visibility into driver information and help manage requirements throughout the driver lifecycle.

EBE solutions are developed to work with the systems transportation companies already use, including TMS, dispatch, telematics, and ERP platforms. This approach allows customers to automate key processes while continuing to get value from their existing technology investments.

Summary
The Project Manager position located on-site (no remote option available) in East Moline IL, is client-facing and is responsible for a positive experience during the implementation process of EBE’s applications. A positive implementation experience is critical in protecting EBE’s brand and reputation, as well as providing additional future solutions for the client.

The Project Manager must become familiar with applications within EBE’s suite of solutions to identify the client’s operational needs and guide them through the implementation process to achieve best business practices. The key to being successful in this position is making sure the implementation is focused on EBE’s current functionality to ensure an organized implementation process.

Implementation of EBE’s solutions is based on an implementation methodology that is proven to maximize the company’s satisfaction rating. The implementation process includes a discovery period to identify a client’s current state, and documentation of the future state using EBE’s application. The process of documenting a client’s future state is delivered using a requirements definition, which is the roadmap for a successful install. 

Job Duties

• Follow EBE’s implementation Agile methodology to ensure timely and accurate installation as dictated by the Requirements Definition
• Become proficient in all aspects of the software to be deployed within the client environment
• Engage in discovery activities, including documentation of client’s current state of operations and future state after EBE’s applications are installed and deployed
• Communicate the project definition clearly to the Project Stakeholder to ensure appropriate resources are allocated
• Manage client expectation during the discovery, implementation, testing and go-live phases of the project
• Provide project auditing to manage timeline, changes, and/or all client requests
• Immediately convey client requests for changes or variances from original project definition to the Project Stakeholder
• Provide oversight and coordination of the technical team/resources assigned to the project
• Protect EBE’s brand through professional representation of EBE and its client-centric approach to business practices

Requirements

• Three years of experience as a successful Project Manager are preferred
• A background in IT systems preferred
• Exceptional verbal and written communication skills are essential
• Excellent listening skills
• Interpersonal and situational leadership skills are very important for success
• Self-starter and eager to learn new products or solutions
• Self-motivated, with high energy and an engaging level of enthusiasm
• Ability to work individually and as part of a team
• High level of integrity and work ethic
• Experience with customer relationship management
• Experience with MS Office Suite (Word, Excel, PowerPoint, etc.)
• Ability to commute to East Moline, IL

Working Conditions

• Some travel may be required (no more than 20%)
• Fast-paced and high-energy
• Manual dexterity required to use desktop computer and peripherals
• Overtime may be required
• Office environment

Compensation:

• Commensurate with experience and skill set
• Comprehensive benefits package, including:
• Medical, Dental, and Vision Insurance
• Matching 401(k) Retirement Plan
• Paid Time Off (PTO)

To Apply:
If you are a results-oriented professional ready to accelerate your sales career in technology development, we invite you to apply here through LinkedIn, or directly submit your resume to [email protected].