The way carriers receive rate contracts has not changed much over the years. They arrive through EDI, email, load boards, and even fax. Ideally, rate contracts would all be EDI-based as it provides centralized visibility, and management can set triggers to accept specific offers based on the lane, shipper, and commodity codes.
Assessorial expenses can represent a large revenue leak to carriers. Too often, carriers do not collect these charges from shippers, and many believe their accessorial reimbursement is less than 40%. Fortunately, there are ways to fix this leak.
Receiving rate conformations hasn’t changed much over the years; they arrive through Electronic Data Interchange (EDI), email, load boards and even fax. Ideally, rate confirmation would all be EDI-based. EDI provides centralized visibility and triggers can be set to always accept specific offers based on lane, shipper, and commodity codes.
Like many transportation organizations, your staff may be handling numerous proof-of-delivery (POD) requests daily – if not hourly – from customers. These requests result in less staff productivity, as employees are responding to inquiries, instead of handling their day-to-day responsibilities. Fortunately, technology has advanced to automate the proof-of-delivery process, which includes these features: Web …